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Virus Removal

Testimonials

  • Neil is just fab. Use him […]

    David - Cottenham
    David - Cottenham
  • Wish I had been recommended Neil when I moved to Cambridge. He is a gem […]

    Zubi - Girton
    Zubi - Girton
  • Excellent service, Would recommend him to anyone […]

    Mike - Landbeach
    Mike - Landbeach
  • Speedy, reliable and skilled service. Reasonably priced. Most satisfactory […]

    Gareth - Rampton
    Gareth - Rampton
  • Neil collected my locked up Vaio and sorted it in a few days. Excellent communication and friendly service at a reasonable price. I’ll be back with any […]

    David
    David
    Girton
  • Neil responded rapidly and quickly sorted put our Wi-Fi problem. Very friendly service too. We’re delighted to have found him (though hoping not to need him […]

    Steve
    Steve
    Girton
  • I have had my laptop approximately five years and have been struggling with it recently as it was extremely slow and suddenly would not connect to the internet […]

    Ann
    Ann
    Scampston
  • Excellent service, friendly, through, clear and concise in his explanation of problems and improved laptop working […]

    Helen
    Helen
    Histon
  • A little over a year ago, my iMac, at 6 years old decided it didn’t want to connect to the internet anymore. I’m not bad with […]

    Alan
    Alan
    Red Lodge
  • Neil was really quick and friendly, did a great job and was very easy to communicate with. I found his fee very reasonable […]

    Clarissa
    Clarissa
    Cambridge
  • What a good service reliable friendly would recommend very highly,Quick and very efficient cleared all the problems very quickly good quality service […]

    Sheila
    Sheila
    Cottenham
  • Neil cleaned up our sluggish PC completely and returned it to us very promptly. We’ve used Neil before and will use him again […]

    Ian
    Ian
    Impington
  • Neil is extremely reliable and efficient. He sorted my laptop out very quickly and efficiently and talked to me in language I understood, which is very helpful as […]

    Jill
    Jill
    Histon
  • Neil is a very reliable, friendly computer engineer. He has always been very quick to respond to my requests and put things right. Nothing is any trouble be […]

    Ann
    Ann
    Histon
  • Quick to respond by either phone or email. Has always been able to resolve any issues with our computer or software. Always reliable and good value for money […]

    Hilary
    Hilary
    Cottenham
  • The service was very good, he arrived on time, explained everything that he was doing in a none geek way that I could understand, the PC had been […]

    Nick
    Nick
    Rampton

Virus Removal

PC running very slow? PC locked out & you're asked for money to unlock? internet browser very slow & searches being redirected to other sites? it is likely that you computer is infected with something! but what?

So what are Viruses, Malware, Spyware, Worms, Trojan and Backdoor Bots etc

Viruses - A computer virus is a small piece of software, when executed, will replicate itself, then insert copies of itself into software, files or the master boot record of the hard drive. Viruses will then perform some kind of harmful activity on the infected computer, such as accessing information, deleting files, Key logging, sending spam etc. More than 99% of viruses affect Microsoft Windows Operating systems, using a variety of methods to infect the hosts including exploiting security bugs in unpatched systems to using anti-detection strategies to bypass some antivirus software. Most computer viruses today are made for monetary gains by criminals.

Malware - Derived from Malicious Software, is software which can be used to interfere with the normal computer operation, it can appear in several different forms such as code, active content on webpages, scripts etc. Malware includes keyloggers, spyware, rogue antivirus software, BHO's (browser Help Objects), adware, ransomeware, trojan horses etc.

Worms - Are a standalone computer program that will replicate itself the spread to other system, it will often use computer networks to spread & relies on security holes on the target host to access it, then will attach to a program & replication starts all over again. Some worms have a payload attached which may delete or encrypt files, install backdoors to allow the worm creator to access thew systems, the infected host can also become a "Zombie" computer, thousands of infects systems can be part of what is referred to as "Botnets" which are used by spammers to send out millions of emails.

Spyware - is software which will gather lots of information about about a person without them having any knowledge of it, this will then be sent to the third party who created the spyware. often it will be used to track users internet usage & can be used to redirect searches to other websites, Spyware can be used beyond monitoring a computer, it can also collect any type of data like, bank account details, login passwords etc.

Trojans - Are small pieces of software that don't replicate but contain malicious code, when executed carry out what the trojan was programmed to do. Trojans often open backdoors which are not always easily detectable & will contact a controller which will then have full access to the PC, sometimes they can cause the computer to run noticeably slower than normal.

Backdoors - Are a way of bypassing normal authentication thereby gaining illegal access to a computer, the backdoor maybe an installed program.

Virus Removal- By far the best way is to reduce the chances of getting viruses in the first place by:

  • Make sure you have a good recognised antivirus package which is up to date & scan one a week.
  • Dont visit questionable websites, i.e. porn sites, torrents & file sharing sites as they are often riddled with viruses/malware etc.
  • Use a secure browser like google chrome.
  • Clear out temporary internet files / cookies etc at regular intervals.
  • Got a Virus that you cant remove? - Give the experts a ring on 01954 593025, we like a challenge, we are very experienced at getting rid of these malicious little bugs :-)